Privacy policy

We take customer privacy and data protection very seriously. We are committed to making every effort to ensure the security of your personal data, including preventing it from being altered, damaged or disclosed to unauthorized third parties. Our approach to safeguarding your personal information includes the following key measures:

Data collection, use and purposes : We collect only the information necessary to process your orders and enhance your shopping experience. This includes details such as your name, address, email, payment information and any other personal data you choose to provide to us. We use this data to fulfill your orders, manage your account, and provide you with relevant updates and promotions.

Besides, we process your personal data for marketing purposes, i.e. to provide you with relevant updates, promotions, and other advertisements. These communications will only be sent via e-mail, SMS, WhatsApp or other person-to-person electronic communication channels if you explicitly consented to receiving such communications, promotions, offerings, newsletters and other advertisements.

We also process your personal data to perform statistical analyses so that we may improve our website, advertisement, products and services or to develop new products and services.

Finally, we process your personal data to comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.

Data Storage and Security: All customer data is stored securely on our servers, which are protected by advanced security measures including encryption, firewalls, and secure access protocols. We regularly review and update our security practices to address emerging threats and ensure the highest level of protection for your data.

Third-Party Access: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as necessary to complete your transactions and manage our services. Trusted third parties who assist us in operating our website and conducting our business (such as payment processors and shipping companies) are required to keep this information confidential and use it solely for the purposes for which it was provided. For example, we share your data with our logistics team to help us deliver your order as quickly and efficiently as possible. We also share our data with our development team to help us troubleshoot computer problems.
Your rights :

You have control over your personal information. You can access, update, or delete your data by logging into your account on our website or by contacting our customer service team. Additionally, you can manage your communication preferences to opt-out of marketing emails and newsletters.
You always have the right to withdraw your earlier given consent for the processing of your personal data. You have indeed the right to oppose to the processing of personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. If the intended processing qualifies as direct marketing, you have the right to oppose to such processing free of charge and without justification.
You also have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge.
You have the right to request that personal data pertaining to you be deleted if these data are no longer required in the light of the purposes outlined hereabove or if you withdraw your consent for processing the data. However, we will evaluate a request for deletion against : (i) overriding our interests or any third party and/or (ii) legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.
Instead of deletion you can also ask that we limit the processing of your personal data if (a) you contest the accuracy of the data, (b) the processing is illegitimate, or (c) the data are no longer needed for the purposes mentioned hereabove.
In certain cases listed in detail in Article 20 of the GDPR, you have the right to receive your personal data in a structured, commonly used and machine-readable format. In addition, you also have the right to transfer this data to another controller or to have it transferred to us if this is technically possible.
Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority, if you consider that the processing of your personal data constitutes a breach of the data protection provisions. The right to lodge a complaint can be exercised with a supervisory authority in the Member State where you are normally resident, where you work or where the breach is alleged to have taken place. The supervisory authority in Belgium is the Data Protection Authority

(https://www.privacycommission.be/citoyen).

Exercise your rights : If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to privacy@daure.com. An e-mail requesting to exercise a right will not be construed as consent with the processing of your personal data beyond what is required for handling your request. Such request has to clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied when requested by law by a digitally scanned copy of your valid identity card proving your identity.

Compliance with Laws: We comply with all relevant data protection regulations, including the General Data Protection Regulation (GDPR).

Privacy Policy Updates : we may update our privacy policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes and provide the updated policy on our website.

Contact : If you have any complaint regarding our processing of your personal data, please feel free to contact us via e-mail at privacy@daure.com.

COOKIES POLICY

Cookies are like little bits of data that websites leave on your device (like your computer, tablet, or phone) when you visit them. These digital cookies can't identify you personally, but they do help your browser remember things about your visit.

It can only be read by its issuer and allows, during its period of validity, to recognize your browser during your visit or during a subsequent visit.

Cookies have different jobs. They save you from having to enter your information every time you come back to our site, which makes browsing a breeze. They also help you move around our website more easily. Plus, some cookies even personalize the content you see, making sure it matches your interests and preferences.

It is possible to block, delete, or disable these technologies if your device permits. You can manage cookies and your corresponding preferences in your browser settings or on our website’s cookie consent tool. For guidelines about how to do this, please refer to the information about your browser, for instance:

When you visit our website and depending on your consent, we will use the following cookies :

Strictly necessary or essential cookies

These cookies are essential for technical reasons for you to surf on our website. Without these cookies our website will not work properly. Considering this technical necessity, only an information obligation applies to these cookies. These cookies are placed once you visit our website.

Preferences or functionality cookies

These cookies allow our website to remember choices you have made and to give you an optimal browsing experience. These cookies are generally placed in response to actions you have taken and that constitute a request for services, such as, the language you have chosen. You may configure your browser to block or be informed about the existence of such cookies. However, certain parts of our website may then be affected.

Performance or statistical cookies

These cookies collect information about the number of visits and the sources of traffic on our website to enable us to analyze and improve the functions of our website. They also allow us to determine which pages are the most or the less visited and how visitors browse on our website. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. If you refuse these cookies, we will not be informed of your visit on our website.

Marketing cookies

These cookies enable us (first-party cookies) to collect information about you and to track your online activity. They can be used to determine a profile based on your interests and to suggest more relevant advertising.

Social media cookies

These cookies are activated by the services proposed on the social media platforms that we have added on our website in order to allow you to share our website content with your network and friends. These cookies also enable us to monitor your navigation on other websites and to determine a profile based on your interests. This may affect the content and messages displayed on the other websites that you visit. If you refuse these cookies, it is possible that you will not be able to use and see the share-functions.

If you do not want our sites to save cookies allowing interaction with social networks, you can express your choice directly on :

o Facebook (https://www.facebook.com/about/privacy/)

o Twitter (https://twitter.com/privacy?lang=fr)

o Google (https://support.google.com/accounts/answer/61416?hl=fr)

o Linkedin (https://fr.linkedin.com/legal/cookie-policy)

o Youtube (https://support.google.com/accounts/answer/61416?hl=fr)