MATERIALS & CRAFTSMANSHIP

  • Our jewelry is handcrafted in our atelier in Antwerp (Belgium), the diamond capital of the world. Our chains are made in an atelier in Rome (Italy).
  • At daŭre, we exclusively use high-quality, low-impact materials for all of our jewels. That means solid, 18k recycled gold and lab-grow diamonds.
  • Yes, lab diamonds are real diamonds, identical in chemical composition to mined diamonds. The only difference is their origin, as lab-grown diamonds are created using technology to replicate the natural diamond-growing process. They have the same physical and chemical properties as mined diamonds and are not fakes or cubic zirconias.
  • No, even experts need specialized equipment found only in gemological laboratories to distinguish between a mined diamond and a lab-grown diamond.
  • The terms synthetic diamond, lab-grown diamond, and cultured diamond all refer to the same product. In France, the law requires labeling them as "synthetic diamonds" to distinguish them from natural diamonds. However, this term can be misleading, as it may imply they are fake or imitations, which is not true. A diamond is a diamond, whether lab-created or mined. The term "synthesis" is scientifically inaccurate; humans replicate the natural conditions for diamond crystallization, not manufacture them.
  • We use only the highest quality diamonds for our jewelry: (E-F) color, (VS1-VS2/VVS1-VVS2) clarity, and excellent cut. Learn more here.
  • Yes, GIA, HRD, and IGI grade lab-grown diamonds. Every daŭre piece featuring a diamond above 0.5ct comes with a HRD grading, but we can provide a GIA or IGI certificate upon request.
  • HRD Antwerp, the Diamond High Council, is a renowned third-party diamond gradin organization. Each HRD certificate is unique to your diamond and includes an identification number laser inscribed on the diamond.
  • Lab-grown diamonds can be up to 30-40% less expensive
    than mined diamonds, offering the same quality and brilliance. Larger carat stones often show an even greater price difference. This makes them a cost-effective and sustainable choice for fine jewelry.
  • We use 100% recycled gold, derived from recycled 18K gold old jewelry or obsolete electronic components.
  • Recycled gold is not cheaper, as the price of gold is set based on market value. However, jewelry made from recycled gold is a powerful choice for the planet because it reduces the demand for new gold mining, which often harms ecosystems. Additionally, recycling gold minimizes waste and energy consumption, promoting a more sustainable and eco-friendly industry.
  • 18K gold is composed of 75% pure gold, offering the highest gold content available in widely accessible materials. Unlike 14K gold, 18K gold is significantly more resistant to tarnishing, damage, and staining, making it the premier choice for fine jewelry. It epitomizes the highest standard of haute joaillerie, offering unparalleled quality and durability.
  • No. Our jewelry is only made out of solid 18k recycled gold.
  • Of course, our workshops can engrave your jewelry, as long as the message you wish to engrave fits within the available space. Engraving is free for engagement rings, for all others, a fixed fee of 25 euros will be charged. Please be aware that personalized products cannot be returned.

SIZING

  • We have created a ring sizer that you can print.
    1/ Measure with a ruler the scale to ensure that you printer prints the document in a 100% size scale
    2/ Place a ring that fits your
    finger on the paper and identify which circle corresponds the best to the inner diameter of your ring.
    If you have any hesitation, please do not hesitate to contact us info@daure.com.
  • Due to their distinctive design, most of our rings cannot be easily resized. Remaking the entire piece is often necessary, which involves additional costs and shipping fees (excluding engagement rings). Please email us at info@daure.com with your order number and resizing instructions, and we’ll provide a quote and arrange the return for resizing.
  • The length of each necklace is indicated on its product page. We can also customize the length for you—simply email us at info@daure.com with your preference before placing your order and we will provide a quote for the additional length.
  • Of course, reach out the team info@daure.com. However, please note that there will be a charge for the modification and shipping fees.

BESPOKE & ENGAGEMENT RINGS

  • Absolutely ! Contact us at info@daure.com with your ideas, and we'll be delighted to help you create your bespoke piece.
  • Unfortunately, no. We ensure the highest quality by offering complete pieces only. Explore our extensive range of rings and wedding bands. For custom requests, please visit our bespoke page.
  • Our daŭre experts select the most beautiful stones for you. Due to the unique nature of each diamond, the carat may not always be an exact round number and can vary slightly from the carat indicated on the product description on our website. Rest assured, you will always receive a stone carat to your advantage. For example, you might receive a 1.2 carat diamond instead of 1 carat, or 2.7 carats instead of 2.5 carats for the same price indicated. 
    As they are graded and tested exactly the same as mined diamonds, we also carefully preselect our stones to offer you only the highest color (E-F) and clarity (VS1-VS2/VVS1-VVS2). Learn more here.
  • Yes, each engagement ring is accompanied by an HRD certificate. We can also provide a GIA certificate upon request for an additional fee.
  • We offer a printable ring sizer here.
    1. Ensure your printer is set to 100% scale using a ruler.
    2. Place a well-fitting ring on the paper to find the circle that matches the inner diameter of your ring.
    For any assistance, contact us at info@daure.com.
  • Yes, we provide one free resizing for our engagement rings, including delivery.
  • Certainly ! Engraving is free for engagement rings. When placing your order, email your engraving details to info@daure.com.
  • Email us at info@daure.com to receive videos of various stones. Alternatively, schedule a call for a live showcase of the diamonds. Book an appointment here.
  • As each piece is made to order, we cannot accept returns or refunds. However, we can make adjustments to your ring for a small fee and offer free resizing.
  • Rings typically take 6 to 8 weeks after the order is placed. For urgent requests, please email us at info@daure.com.
  • If your ring is damaged due to manufacturing, we will repair or replace it without question. For damage occurring after two years, we will be happy to help it, and you will be charged the cost of repair plus shipping.
  • Yes, you can visit our Brussels or Antwerp offices. Contact us at info@daure.com for more information.

RETAIL & PRIVATE APPOINTMENTS

  • Not yet ;-)
  • Yes, please book an appointment at our Brussel’s or Antwerp office. Reach out at info@daure.com for more information.

ORDERS & SHIPPING

  • We can change your order as long as it hasn't started production. Generally, our artisans start making your jewellery within 3 days of your online order. Contact us at info@daure.com with your order number as soon as possible.
  • To conserve resources, we don't keep any stock. daŭre jewelry is custom-made in our atelier in Antwerp, Belgium, or in Rome, Italy, and is produced to order. Our jewels are handmade and can take up to 4-5 weeks to be crafted and shipped, and 6-8 weeks for engagement rings.
  • daŭre ships worldwide (excluding Russia and China).
  • For domestic shipping within the Benelux region, we partner with Mikropakket, specialists in securely handling precious parcels. For international shipping, we use DHL Express.
  • Yes, always. You can relax; all our shipments are 100% insured by us.
  • You will receive an email with your Mikropakket or DHL tracking number when your order is shipped.
  • Yes, we require a signature to ensure your jewelry arrives safely. If a purchaser refuses delivery when the carrier is attempting delivery or if orders are not picked up by the purchaser at a local Pick Up Point, they will be returned to our warehouse. In these cases, we will charge you for the cost of reshipping.

PAYMENT & TAXES

  • We accept all secure payments, including PayPal, American Express, and debit cards. Payment is charged once your order has been processed.
  • daŭre offers complimentary delivery internationally.
  • There are no customs duties within the European Union. For international deliveries, the sales price is the price before taxes. The buyer must pay any additional taxes and charges which may apply to enter the territory.

RETURN & EXCHANGE

  • Since each piece is specially made for you according to your desires, we cannot accept returns or exchanges. All sales are final. However, we’re happy to arrange a resize for you at your expense. Please email us at info@daure.com with your order number and resizing instructions, and we’ll provide a quote and arrange the return for resizing.
  • Regrettably, we cannot accept returns or offer refunds for bespoke and customized jewelry pieces, as they are crafted specifically for you. However, we can resize or make minor adjustments if needed. Please reach out to us at info@daure.com for assistance.

CARE & COMPOSITION

  • The easiest way to clean your daŭre jewelry at home is to fill a bowl with 2 cups of warm water and several drops of mild dish detergent. Soak your jewelry in the solution for 15 minutes. Scrub the gold jewelry with a soft baby toothbrush or a cotton swab, then rinse it with water.
  • No, because at daŭre, we specifically use 18K solid gold to provide our clients with high-quality pieces of jewelry that resist time and can be passed on to generations. Wear your jewels every day and enjoy them, but be mindful that life is susceptible to dings and scratches. Be cautious with your gold rings, watches, and bracelets and remove them while intense, sporting or hazardous activities.
  • Absolutely ! Our solid 18K gold pieces are designed for everyday wear, including showering, swimming, sleeping, and working out. They won't tarnish or lose their shine, so you can wear them 24/7 without worry.

WARRANTY & CERTIFICATE

  • All creations are meticulously handmade with deep respect for tradition by master artisans in our Antwerp atelier. Our chains are made in Italy by suppliers who are members of the “Responsible Jewellery Council.” Due to the handmade nature of the jewelry, please note that slight variations in form and material are part of the work's unique character.
    For every daŭre creation, you receive a 2-year warranty for any manufacturing defects. Our warranty does not cover:
    - Scratches from normal wear.
    - General wear and tear or damage from improper use or storage.
    - Loss and accidental damage
    - Loss of stones larger than 0.15ct
    Please address your request to info@daure.com.
  • Each diamond over 0.50 carat comes with a certificate of authenticity from HRD Antwerp, the Diamond High Council. We can also provide a GIA or IGI certificate upon request.
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"At daŭre, we believe jewellery tells a story, not just about your style but who you are. Our creations are made for those who respect fine craftsmanship, care about the planet, and love bold minimal design"

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